Outlook rules are set to run on any system automatically to make the system efficient and easy to use. However, when certain changes are made or when some of the files running in the background are corrupt, Rules not Working in Outlook issue arises. One of the best possible ways to fix the issue is Resetting the SRS File. Check the instructions below to understand how it is done.
· Visit the location on your system: C:\Users\%username%\AppData\Roaming\Microsoft\Outlook
· Rename the existing Outlook.srs file to Outlook.old.srs
· Restart Outlook. This will create a new and proper SRS file.
Hope this helps you in fixing the issue. If not, feel free to write to us and we are up for the discussion. There are numerous possible solutions to this issue. So, get connected with the experts to find which one works for you.
If the rules are allowed and they don’t refer to a deleted folder then this specifies corruption in rules or in send/receive settings file. In such a case, you can try the solutions given below in order to resolve Outlook rules are not working issue.
Solution 1: Reset The SRS File
If the send/receive settings file (SRS file) is damaged in Outlook then it may cause the problem of Outlook rules not working issue. You can reset the SRS file to make the rules work in a proper way. You can do this by:
Go to C:\Users\%username%\AppData\Roaming\Microsoft\Outlook
Rename the ‘Outlook.srs’ file to ‘Outlook.srs.old’
Restart Outlook which will recreate the SRS file.
Solution 2: Work On The Space Used By Inbox Rules
The standard size for Outlook Inbox rules in Exchange 2010 and 2007 is 64 KB and in Exchange 2003 it’s 32 KB. If the created rules exceed this size quota then you can’t create new rules or the existing rules may also not work correctly. However, you can increase the size of this quota manually (maximum limit is 256 KB). Please note that you can increase the rules size limit in the Exchange Server 2003.
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